Services:
Call Center Services.
Is insufficient customer support driving your customers away and bringing down your sales? Are you unable to provide your customers with round-the-clock customer support? What you need is 24/7 voice, chat and email support at an affordable price. With GregSoft handling your inbound/outbound calls, you can be sure to see an increase in customer satisfaction and sales.
The multi-channel call center at GregSoft has a team of trained call center agents who are focused on increasing your sales and addressing customer queries. We offer our customers with 100% recording and real-time reporting. At GregSoft, we use the very best in call center infrastructure and technology. Our call center agents are also extensively trained on their voice and accent before they work on a project.
With our impressive call center services, both your new and existing customers will choose your products/services over your competitors. By opting for a virtual call center in India, you can be sure to see increase in customer retention and in your company’s productivity.
Data Entry Services.
Data entry, although critical for the well-being of your organization, if done in-house, can shift your focus from your core business activities. Apart from being a tiresome and mundane task, data entry also requires the expertise of a skilled data entry operator. Hiring resources to handle your data can result in management headaches and will also be more expensive when compared to outsourcing.
GregSoft, one of India’s leading providers of data entry can offer you with a wide range of solutions, be it data conversion, processing, indexing or scanning. We can conduct data entry from any input format and deliver the files in any output format of your choice. With a turnaround time of 12-24 hours, you can get accurately entered data at lightning speed.
We have taken stringent data, network and site security measures to ensure the privacy of your data. Guaranteed quality, high project visibility and fast TAT are some of the key benefits that we offer to customers. Start making your business decisions based on error-free data.